Your privacy matters to us. This Privacy Policy explains how information is collected, used, stored, and shared when you visit this website, place an order, or contact customer service.
Information We Collect
We collect information that customers provide during checkout or when communicating with us. This may include:
- Name and billing information.
- Shipping address and contact details.
- Email address and telephone number.
- Order details, purchase history, and customer service correspondence.
- Information submitted through website forms.
Payment information is handled through the payment services used to complete a transaction. We use order and transaction information to manage purchases, confirm payments, arrange shipping, process returns, and respond to customer inquiries.
How Information Is Used
Customer information is used to:
- Process and fulfill orders.
- Confirm payment and transaction status.
- Arrange delivery and provide shipping updates.
- Respond to inquiries and resolve order issues.
- Process eligible returns and refunds.
- Maintain website security and prevent fraudulent activity.
- Meet applicable legal, accounting, and recordkeeping obligations.
Cookies and Website Technologies
The website may use cookies and similar technologies to support essential functions, maintain shopping cart contents, remember preferences, and understand website performance.
Visitors can manage cookies through their browser settings. Disabling certain cookies can affect shopping cart functions, checkout, or other website features.
Sharing of Information
Information is shared with service providers when necessary to operate the store and fulfill customer requests. These providers include payment processing services, shipping carriers, website hosting providers, and technical service providers.
Information may also be disclosed when required by law, to respond to lawful requests, protect the website, or address suspected fraud and security incidents.
Data Security and Retention
We use reasonable administrative and technical measures to protect customer information against unauthorized access, loss, and misuse. Information is retained for the period needed to fulfill the purposes described in this policy and to satisfy applicable legal and business recordkeeping requirements.
No online transmission or electronic storage method provides an absolute guarantee of security.
Your Privacy Rights
Depending on applicable law, customers may have rights to request access to, correction of, or deletion of their personal information, and to exercise other privacy rights available in their jurisdiction.
To submit a privacy-related request, contact us using the details below. We may need to verify your identity before responding.
Children’s Privacy
This website is intended for general shopping by adults. We do not knowingly collect personal information from children in violation of applicable privacy laws.
Policy Changes
This Privacy Policy may be revised to reflect changes in website operations or applicable legal requirements. The current version is published on this website.
Contact Us About Privacy
Email: info@caspermall.sbs
Phone: +1 (619) 243-6988
Mail: 2747 Lancha St, San Diego, CA 92111, United States
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM Pacific Time